Program Manager, Community reLAY

Company Name: reBOOT Canada

Company Location: Toronto, Peterborough, Mississauga ON

Background: reBOOT Canada is a registered charity that refurbishes donated computer equipment to provide non-profits, charities, and individuals, with access to subsidized technology, software, and training. reBOOT strives to make the internet and digital tools accessible to under-served communities and individuals so they can connect, build capacity and improve their employment and education prospects.

The Community reLAY Program was created to break down barriers and make access to the internet available to everyone. reLAY works to provide free, 24/7 Wi-Fi access, in-kind equipment, employment and capacity building opportunities to Indigenous communities and low-income areas in Toronto, ON.

What is the opportunity?

Reporting to the Executive Director of reBOOT Canada, the Program Manager will mentor and support a team of Indigenous youth to implement the reLAY Program in their respective communities. Moreover, the Program Manager will support the promotion and continuance of reBOOT Canada’s other charitable programming. Working in collaboration with the reBOOT Canada team and partnering communities, the Program Manager will contribute positively to the organization’s overall culture and values of sustainability, innovation, accountability and education.

What will you do?

With the support of the reBOOT Canada team, the Program Manager will oversee the execution of the Community reLAY Program in Indigenous communities nationwide; more specifically to,

a) identify and monitor key indicators of program status and impact;

b) identify and mitigate risks to program outcomes;

c) acknowledge and celebrate program milestones, as well as to share the journey of the program’s progress online and with key stakeholders.

Your role will include:

1. Program Implementation and Management:

• Support the recruitment and hiring of a team of youth responsible for delivering the free Wi-Fi service to their communities;

• Offer mentorship and guidance to team members;

• Monitor and report on the status and impact as it applies to each community project;

• Manage resources both directly and indirectly to deliver program results and support community projects;

• Travel to partner communities to provide assistance in the execution and delivery of projects (as required).

2. Program Outreach and Partnership Development:

• Facilitate outreach and build relationships with communities to determine interest and feasibility of the reLAY Program

• Work in partnership with community stakeholders to execute and adapt the project to the context and goals of the community;

• Develop strong relationships with team members, including staff in the Businesses and Functions, to facilitate project execution and knowledge transfer.

3. Charitable Programming Innovation and Development:

• Act as a leader for reBOOT Canada’s charitable programming and its projects;

• Nurture the innovation and development of the reLAY Program in both Toronto and partnering Indigenous communities (nationwide);

• Lead meetings with key stakeholders, senior audiences and board members;

• Curate promotional materials that illustrate the unique experiences and goals of the program.

Desired experience and qualifications: Education:

• Bachelor’s Degree in Non-Profit Management, Business Administration, Computer Technology.

• And/or industry experience in any of the related fields listed above.

Personal competencies and values:

• You enjoy building and leading teams to meet a challenge.

• You are curious, a quick study and adaptable;

• You are confident and clear when communicating by phone and email;

• You demonstrate strong decision making and problem-solving skills;

• You are comfortable with remote and in-office work environments;

• You hold an awareness and understanding of the complex history of Indigenous peoples in Canada, as well as the contemporary impacts of colonization.

Technical Skills:

• Practical knowledge of computers, Wi-Fi connectivity and technical solutions;

• Experience coaching and mentoring youth directly or working within an organization that prioritizes youth development;

• Program and personnel management.

Additional experience and qualifications:

• Experience working with First Nations, Métis and Inuit communities across Canada;

• Proficiency in a second language (i.e. French or Indigenous language);

• Valid Driver’s License;

• Program Manager designation or other program management experience;

• Technical knowledge of Wi-Fi and internet connectivity.

What’s in it for you?

• Leadership opportunity within an innovative workplace within a social impact-driven organization;

• Direct impact on the development of a new initiative that brings free Wi-Fi to communities across the country;

• Cell phone, laptop and home internet expenses

• Flexible remote work arrangements

• Potential for travel

• Potential for additional benefits Terms: Initial 1-year contract at 21 hrs/week (with potential opportunity to extend), $21,000/term to start

Please send your resume and cover letter to no later than August 19, 2020.